General Terms of Use
These General Terms of Use apply to the use of the website ir-inspect.hr and to the ordering and use of services provided by
IR INSPECT, service business, Glavice 464A, Glavice, Sinj,
OIB: 11767555725 (hereinafter referred to as “IR Inspect”, “we”, “us”, “our”).
By using this website and/or ordering our services, you are deemed to be familiar with these General Terms of Use and to accept them in full.
1. General Provisions
Through this website, IR Inspect provides information about its services and enables online inquiries and ordering of services related to thermographic inspection of solar power plants, technical consulting, and related services.
We reserve the right to modify the content of the website, prices, offers, and these General Terms of Use at any time without prior notice. The valid version is always published on the website.
2. Description of Services
IR Inspect provides professional services including, but not limited to:
- thermographic inspection of solar power plants using drones and/or other appropriate equipment,
- analysis of recorded data and preparation of reports,
- technical consulting related to the condition and operation of photovoltaic systems.
Inspection results and reports are based on the condition of the system at the time of inspection and serve as professional opinions, not as guarantees of future production or long-term system performance.
3. Service Ordering
Services can be ordered via the website, by email, or by agreement with IR Inspect. By submitting an order, the user provides accurate and complete information required for service execution.
IR Inspect reserves the right to refuse an order in the event of incorrect information, inability to perform the service, or other justified reasons, of which the user will be notified in a timely manner.
4. Prices and Payment
All prices are expressed in euros (EUR). Service prices include the defined scope of work, while travel costs are calculated according to the location of the site and may be charged additionally.
The final service price is displayed before order confirmation or agreed upon via a quotation. Payment is made according to the instructions stated on the invoice or offer.
5. On-Site Visit and Client Obligations
The client is required to ensure unobstructed access to the site and the power plant location at the agreed time, as well as provide all necessary information for safe service execution.
If the on-site visit cannot be carried out due to reasons on the client’s side (site inaccessibility, drone flight restrictions, weather conditions, or untimely information), IR Inspect reserves the right to charge incurred costs.
6. Cancellation and Rescheduling
The client may cancel or request a rescheduling of the on-site visit with timely notice. In the event of late cancellation or failure to attend the agreed appointment, IR Inspect reserves the right to charge part or all of the on-site visit costs.
7. Service Execution and Reports
Upon completion of the inspection, IR Inspect prepares a digital report, which is delivered to the client electronically unless otherwise agreed.
The report serves as an informational and technical document and does not represent a legal or financial guarantee of future solar power plant performance.
8. Limitation of Liability
IR Inspect shall not be liable for damages resulting from the use of reports or recommendations in a manner inconsistent with their intended purpose or without consultation with qualified professionals.
IR Inspect shall not be liable for indirect damages, loss of profit, or business interruption arising from the use of our services.
9. Intellectual Property
All reports, photographs, recordings, and documents created by IR Inspect are protected by copyright and are intended for use exclusively by the client, unless otherwise agreed in writing.
10. Personal Data Protection
Personal data of users is processed in accordance with applicable personal data protection regulations and our Privacy Policy, which forms an integral part of these General Terms of Use.
11. Governing Law and Jurisdiction
These General Terms of Use are governed by the laws of the Republic of Croatia. Any disputes shall be subject to the jurisdiction of the competent court according to the registered office of IR Inspect.
12. Final Provisions
If any provision of these General Terms of Use is declared null or unenforceable, this shall not affect the validity of the remaining provisions.
These General Terms of Use enter into force on the date of publication on the website.
Last updated: 10 December 2025.